‘Wine Sales and Service’ and 'Train the trainer' Courses
These are tailor-made one or two day courses aimed at all staff responsible for training. This may include; managers, assistant managers or key bar/waiting staff.
The 'Wine Sales and Service' course covers such topics as:
- market trends
- oxidation and the importance of wine preservation
- back bar design and merchandising
- correct service behind the bar
- correct service at the table
- the factors that affect the taste of wine including; grape varieties, climate and winemaking
- how to taste wine and identify faults
- food and wine matching
- opportunities for up-selling
At the end of the day there is an examination and all successful candidates receive a certificate.
The 'Train the trainer' course covers the above topics plus:
- the importance of training
- understanding your audience
- making training effective
- structuring a training session
- each student delivers a training session and the group assess it
These one and two day courses are our most popular options, not only because they are educational but also tremendous fun. We use syndicate exercises and role play to enable staff to gain more knowledge and have greater confidence when dealing with customers.
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